Shipping & Delivery Policy
Upon order receipt, we reconfirm details with buyers via email, call, or WhatsApp. Shipping commences post confirmation, with potential advance or full payment requests.
Domestic Orders:
Shipped via registered domestic courier companies or speed post only.
International Orders:
Shipped through courier companies or sea route, per buyer agreement and order quantity.
Orders dispatch within 7 working days or as agreed upon during order confirmation. Delivery subject to Courier Company/post office timelines.
Note: Gravilla (a unit of Natural Stone Impressions Private Limited) is not responsible for courier/postal delays but ensures consignment handover within 7 working days from order/payment or as agreed upon during order confirmation.
Domestic Orders:
Shipped via registered domestic courier companies or speed post only.
International Orders:
Shipped through courier companies or sea route, per buyer agreement and order quantity.
Orders dispatch within 7 working days or as agreed upon during order confirmation. Delivery subject to Courier Company/post office timelines.
Note: Gravilla (a unit of Natural Stone Impressions Private Limited) is not responsible for courier/postal delays but ensures consignment handover within 7 working days from order/payment or as agreed upon during order confirmation.